Acuity Scheduling Client 4+

Find Thai app terrible and feel it’s not fit for clients so I do not suggest downloading as it doesn’t even link in to profiles on online booking with et have multiple accounts . Very poor . Either sort this out or remove it as causes problems for clients and makes me want to leave this booking system and use a better one . Apps are made all the time and feel like no money has been spend on this , it’s basic and doesn’t link to profiles or appts they maybe book online . Been told for 2 years this get sorted but it hasn’t ! Paying £15 a month for This booking system and you can get better ones for look elsewhere

Hey there, we're sorry to hear that you haven't had a positive experience using our app. Please contact our Customer Support team at [email protected]. We'd be happy to help as best we can. Let us know how this goes in an updated review.

The app is NOT the problem - I fact the app. works perfectly well!! My clients LOVE it and guarantee me that it’s the best booking app they’ve ever used.
Unfortunately for some customers taking the time to READ (not having things automatically done for you), expecting zero input and maximum satisfaction, follow simple instructions on your own, ask the BUSINESS on the app you are starting to work with to help you go through the most simple steps your are skipping, often seems the obvious problem - which is easily resolved with COMMUNICATION whenever you meet the customer face to face.

Thanks for your kind words and taking the time to leave a review! We're happy to hear you're enjoying our app 😊

This app may work well for the businesses but as a user it’s utterly appalling.

Password issues when there should not have been. Having to open up new accounts. Unable to permanent delete businesses no longer used and when reaching out to app support it’s clear there was no idea how to resolve the problem as 5 or 6 different suggestions to resolving the problem with no guarantee that any would work - and none did!

Terrible. Really terrible. And I know other customers of the business using this system have also had constant issues. Will continue to feed back this experience to the business that uses this.

Hey there, we're sorry to hear about the trouble you've had with the app. If you need assistance, or if you'd like to provide additional feedback, please contact us using the in-app feedback tool. This can be done by shaking your device or taking a screenshot of the issue, then tapping “Report a Bug."