MyToyota 4+

My problem is that I get notifications from the car when nothing happens, and when I had to get one, it doesn’t sent any… I don’t know why is so hard to fix the app. Please do something

Hi Sofia Doumani, we apologize for the inconvenience you're experiencing. Please try uninstalling and reinstalling the app to see if this resolves the notification issues you're facing. You can contact us at [email protected] if you´d like further assistance. Thank you for your patience. Best regards, Toyota Support

You created a new app to replace previous one. Pity. 1. Doesn't send notification when someone unlock/open a door when you are not close to the vehicle. Previous app had send a notif in a minute for every action 2. Doesn't show on the menu if the car is on the move or parked. Previous app had a mention for this the moment was changed. That helped to know if you locked it or if it's moving by someone else. 3. Doesn't upload directly the trip you made until 10 minutes. Previous app did the moment you put P, not even 1 minute after you finished your trip. 4. When a door is opened and you check it through the app first the app reload without loading something, you have to close the app and reopened it and do it until you see that the door is open. ( Checked it many times if its working and guess what.. NO) 5. The only thing is doing show where you car is when it's parked. Guess what. Google already did it on the Google maps when you are connected with the car via Bluetooth or a wire. These are few things I noticed and it's boring to write many more for something you already know for months. You had an amazing app and you downgraded it.

Hi, we apologize for the inconvenience you have experienced. Please contact us at [email protected] with details of your issue so that we can help you further. Thank you for your patience. Best regards, Toyota Support

How is it possible in 2024 that application from world car brand works like 2 drunk students wrote it?! 4 days I’m trying to pass first steps with milage verification, and all the time I see “Connection error, try again later” but with connection everything is ok 100%. The old app already isn’t works, new one is Carnaval of bugs. My applauding, Toyota! UPD: thanks for suggesting to write email - since December I wrote 3 (THREE) emails to this email box - no one replied. Dishonor!!!

Upd. Today I checked the app, and suddenly I passed verification. Changed rate to 2 stars, checking functionality

Αγαπητέ πελάτη, σας ευχαριστούμε που επικοινωνήσατε με την TOYOTA. Για να μπορέσουμε να σας βοηθήσουμε, θα θέλαμε μερικές επιπλέον πληροφορίες στέλνοντας μας ένα email στο [email protected]. Σας ευχαριστούμε για την υπομονή σας. Με εκτίμηση, Toyota