Brother Mobile Connect 4+

Easy to use

While setup was a little task oriented it is a onetime thing. The advice to update firmware did not track properly to choices in printer menu.

But once setup I asked printer to scan a document which I had waiting in the feeder. It scanned 3 pages, asked I had more pages to add then had me choose jpeg or pdf output. Then it allowed me to share the pdf file in the typical share options way.

Perfect

Developer Response ,

Thanks for taking the time to review your experience with the Brother Mobile Connect app. We appreciate your feedback.

Ok, but could be improved

I love the Brother laser printer, L2480DW. I tried the manual wifi password and it showed connected but the mobile app would not see it. I next tried the Wps technique using this mobile app. It also connected, but the app again failed to see laser connect. After many Internet searches I discovered that you MUST power off the laser for at least 15 seconds and turn on. (There is no reason that this information is not shown during the process.) The mobile app now saw the laser and connected.
I got notices that there was a firmware update available on the LCD. I very carefully followed instructions on the laser LCD and waited as instructed for it to complete.
The mobile app now saw the laser. I registered the printer using an iPad. Easy!
I tried to add this device on an iPhone on same WiFi. The app would not see it and appeared to want me to enter the WiFi data again as if the printer was never connected. Several days later I opened the app on the iPhone and managed to see the printer and connect. What I did I can’t duplicate as it was not clear.

On the top of the LCD display I keep seeing enter a new password. I ignored this for now.

I loaded the windows 10 driver from the OEM Brother web site. Too much bloat wear, but the windows 10 system prints fine.

Apple AirPrint works perfectly. So does the printing from this app.
I can’t comment on the other app features!
More later

Can’t AirPrint Yet

I’m not sure developers ever test their products with regular people. I’ve been trying for two days to get my MFC-J1010DW to work with my IPAD and IPHONE. No joy yet. Some screens have a blank with no guidance on what entry is expected. Thought maybe I needed to authenticate my device. The program will send me an email to authenticate but I can’t use my computer email app to open. Still haven’t found the email. BE VERY CAREFUL CALLING SUPPORT. THERE ARE COMPANIES OUT THERE THAT LOOK LIKE BROTHER BUT THEY CHARGE FOR THE HELP.
March 11, 2024
I discovered the problem after two days of frustration. My internet connection was running at 5 ghz and the printer needs 2.5 ghz. Changed my internet settings and the printer works perfectly. Fast, crisp printing for very little money.

Developer Response ,

Thanks for taking the time to review your experience with the Brother Mobile Connect app. We appreciate your feedback. We would like to help. Please contact the Brother USA support team at www.brother-usa.com/support.