Kroger 12+

AN HONEST REVIEW I ordered delivery which was amazingly fast! Using Walmart’s grocery pickup doesn’t have half the personalization/ communication/ and friendliness. For delivery they keep you up to date each step of the way and if they have to substitute an item they text you and ask what you would like instead in pretty plain as day detail! I have a condition that makes grocery shopping difficult and being the only place that does grocery delivery I’m exceedingly glad that it was such a great experience. The delivery fee is not that bad I live in the country so them getting me my groceries in a matter of a couple hours was astonishing after ordering. It was less than 2 hours from start to finish and the costs on many items were better. (Some not so much but that’s expected when you change to a new store) the convenience alone is well worth the difference which I have to say isn’t very much. Thank you Kroger’s for the excellent service you provide it’s more than appreciated while I am trying to recover from my mental health issues. I’ll be looking forward to using this app and service again! I recommend this to anyone looking for such a service. 5 stars, 10/10 service, America looks better with the ability to order burritos and have them delivered to your door lol!

Awesome!
A little difficult with the fruits and veggies. But!! Once you realize that 1(one) banana is not the bunch of bananas, and 1 vine ripe tomato is not the-bunch of vine ripe tomatoes pictured...then it gets easier. You must select the number of bananas that you want... in the notes you can say keep in a 4 bunch medium size, small to medium length, or long length bananas etc. Green or ripe, etc...otherwise, with the counting of the bananas ... you will only receive 1 (one) banana.
This has been an awesome experience!! The staff have been attentive, personal and in it for the long haul of the virus and then some!! I’ve been very pleased. Substitution have been acceptable, and have been discussed upon the delivery. Kroger should be commended for their overall outstanding rising to the occasion of COVID-19!! This is the safest way for everyone!! It also helps to keep their workplace( grocery store a safer place for the staff!!
Business can continue as usual with the exception that the general public needs to be accommodating as well!! By picking up your groceries... minimizes the contact of the general public - keeping an extremely safe distance to not allow the virus to spread. Nothing wrong with that!! No One ever really wants to become ill from any type of virus or flu!!
Thank you again Kroger Teams!!

May 2025: My mother shopped at Kroger, so I have been going to Kroger my entire life. This app is reasonably intuitive, the overall layout and function are quite good. The search feature needs work, sometimes it gets stuck on showing you what you purchased before instead of just saying "we don't carry Cabot brand Greek yogurt, here is what we have in stock." Once you figure out that the app is going to show you a bunch of garbage instead of just saying "we don't carry that brand," you'll be a lot less frustrated. (I don't know if that reoccurring problem is incompetence or if it's psychological manipulation "marketing" but it should be fixed.) I am confused by the app icon losing the Kroger "K" and gaining the obscene triangles. Maybe it's supposed to attract more men to the app? (Certainly got one dude's attention.) The app makes pick up orders quick, easy, and a lifesaver after a long work day. As with every retailer, check your order, especially produce, before leaving the parking lot.
NOTE: I off load apps when not actively using them bc my battery loves me for it, and bc I love my privacy.
BOTTOM LINE: I like this app and expect to continue using it as long as I live where there are Kroger stores (or subsidies) and Kroger continues to take Apple Pay or My Preferred Alternative to Kroger Pay.